Terms & Conditions

1. About This Platform

McKenzie Friend Reviews ("the Platform") is an independent, public-interest review site. We are not a law firm, legal advice service, or regulatory body. We do not endorse or recommend any McKenzie Friend listed or reviewed on this Platform. Our sole purpose is to provide a transparent, evidence-backed record of public experiences with unregulated McKenzie Friend practitioners operating in England and Wales.

2. Who Can Use This Platform

This Platform is open to members of the public who have engaged the services of a McKenzie Friend in a legal or tribunal setting in England and Wales. To submit a review, you must:

• →Register for a free account using a valid email address.
• →Have directly used the services of the McKenzie Friend you are reviewing.
• →Upload verifiable proof of payment (receipt, bank statement, invoice) at the time of submission.
• →Be at least 18 years of age.

3. Review Standards

All reviews submitted must:

• →Be based on your genuine, first-hand experience.
• →Relate to services provided in exchange for payment.
• →Not contain defamatory, malicious, or knowingly false statements.
• →Not include personal information about third parties (e.g. opposing parties, judges, solicitors).
• →Not contain offensive language, harassment, or discriminatory content.

Reviews are moderated by our team before publication. We reserve the right to reject, edit, or remove any review that does not comply with these standards.

4. Proof of Payment

Proof of payment is a mandatory requirement for all reviews. This may be a redacted bank statement, receipt, invoice, or other document demonstrating a financial transaction with the McKenzie Friend named in your review. Proof documents are reviewed by our moderation team only and are never shared publicly. Submitting falsified proof of payment is a breach of these Terms and may constitute fraud.

5. Accuracy & Liability

Reviewers are solely responsible for the accuracy of their submissions. The Platform does not verify the factual content of reviews beyond confirming proof of payment. We accept no liability for any loss or damage arising from reliance on reviews published on this Platform. Nothing on this Platform constitutes legal advice.

6. Intellectual Property

By submitting a review, you grant McKenzie Friend Reviews a non-exclusive, royalty-free licence to publish, display, and archive your review on this Platform. You retain ownership of your review content. The Platform's design, branding, and underlying code remain the intellectual property of McKenzie Friend Reviews.

7. Account Termination

We reserve the right to suspend or terminate any user account that breaches these Terms, submits fraudulent content, or engages in any activity that undermines the integrity of the Platform.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.