Get in touch

Contact Us

Contact details
Email
help@forgeventuresgroup.co.uk

For general enquiries, complaints, and review disputes.

Phone
0808 202 7678

Mon–Fri, 9am–5pm (England & Wales)

Moderation & Disputes

If you are a McKenzie Friend who believes a review is inaccurate or malicious, please email us with your full name and the review in question. See our Complaints & Compliance page for the full disputes process.

Before you contact us
How long does moderation take?

Most reviews are reviewed within 1–2 working days. You will receive an email confirmation when your review is published or if we need more information.

Can I update or remove my review?

Yes. Email us from the address you registered with, quoting the name of the McKenzie Friend and the approximate date of submission.

I am a McKenzie Friend — can I respond to a review?

We do not currently offer a right-of-reply feature. If you believe a review is false or malicious, contact us and we will investigate under our disputes process.

Data & privacy requests

For Subject Access Requests or deletion requests under UK GDPR, email help@forgeventuresgroup.co.uk with the subject line "Data Request".